It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website, ie the ability to make a purchase, will only be accessible only if you have registered.
USE OF WEBSITE
You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
VISITOR PROVIDED MATERIAL
When using this website you shall not post or send to or from this Website any material:
- for which you have not obtained all necessary consents;
- that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
- which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.
LINKS TO AND FROM OTHER WEBSITES
Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- you do not misrepresent your relationship with this website; and
- the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this Website in breach of clause the above you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.
All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.
EXCLUSION OF LIABILITY
We do not accept liability for any loss or damage that you suffer as a result of using this Website.
LAW and JURISDICTION
Our business’s name is: Outhaus Limited
Our business address is: Partridge Green Farm, Partridge Green, Broomfield, Chelmsford, Essex CM1 7EY
Our company registration number is: 08735957
We will endeavour to dispatch your goods within 24 hours of receiving payment for your order. Most goods are sent via 3rd party carrier companies and will require signature on delivery. Our standard delivery charge for retail orders is £5.95 + VAT with free delivery for orders over £150. Some items attract a higher delivery cost or are not subject to free delivery due to their size or weight. This relates to mainland UK. Please contact us if you need us to ship outside of the UK and we will be happy to get you a quote.
DELIVERY and MOQs (WHOLESALE)
We operate a wholesale operation to approved trade customers. If you would like to open a trade account, you can do so here. The first order is pro-forma but, if accepted for a credit account, we will offer terms up to 28 days from date of invoice. We will endeavour to dispatch your goods within 24 hours of receiving it, subject to any payment/credit account agreement with you. Most goods are sent via 3rd party carrier companies and will require signature on delivery. Our standard delivery charge is £5.95 for orders below £200 + VAT, with free delivery for orders over £500 + VAT. Some items or delivery areas attract a higher delivery cost or are not subject to free delivery due to their size, weight or location. You will be informed of this as soon as possible. This relates to mainland UK. Please contact us if you need us to ship outside of the UK and we will be happy to get you a quote.
If, within 14 days of purchase, you wish to return your item we will offer you a full refund minus the cost of the original shipping provided that:
- You contact us first to obtain a returns reference
- The item is in its original condition
- The item is in its original packaging
- You pay for the return carriage charge
Goods are sold wholesale on a non returns basis unless the item is proved faulty or incorrectly supplied.
PAYMENT OPTIONS OFFERED VIA KLARNA BANK AB
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
- Pay in 14 days: The payment period is 14 days from shipment of the goods. You can find the complete terms and conditions for the markets where this payment method is available here: , , , , , , and the .
- Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: , the , , , , and .
- Direct banking: Available in Germany, Austria and the Netherlands. Your account will be debited directly after placement of your order.
- Direct Debit: Available in Germany, Sweden, Austria and the Netherlands. Your account will be debited after shipment of the goods or tickets/ availability date of the service or in case of a subscription in accordance with the timelines communicated. You will be notified about the date(s) by email.
- Card Payments: Available in Germany. The amount will be reserved on your card and will be debited after shipment of the goods.
The payment methods Pay in 14 days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.